Fazio & Procida Honored for Advancing Samaritan’s Care

Samaritan recently recognized two prominent community leaders for their outstanding support. Roy Fazio and Terriann Procida received Circle of Excellence Awards at our annual Celebration of Life gala in February.

“Roy and Terriann have each advanced hospice and palliative care through their personal and corporate commitments,” says Samaritan President/CEO Mary Ann Boccolini. “We are deeply grateful for all they have done and continue to do.”

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Roy Fazio: Founding Volunteer

Fazio, partner and executive vice president of The Protocall Group, helped found Samaritan with a small group of volunteers in the early 1980s. He’s continued his strong support for more than 30 years as a board member, golf tournament co-chair and advocate. (Through the golf outing alone, Fazio has helped raise more than $1 million for unreimbursed services, such as care for people without insurance, grief counseling, and the comfort of massage and music therapies.)

Fazio became aware of the need for hospice through his company, which includes a home-care agency. “We had several patients who were at the end stages of life,” he recalls. “It just made sense to have some kind of care in our community to make them feel comfortable.”

The problem: at the time, hospice care was not reimbursed by Medicare or private insurance, and many families couldn’t afford it. So Fazio joined several compassionate businesspeople and healthcare professionals to address the issue.

“We pushed for legislation for some reimbursement for hospice,” says Fazio. In 1982, President Reagan signed a federal law establishing Medicare funding for these services.”

Fazio and his collaborators proceeded to found Samaritan as a not-f0r-profit organization, completely separate from any of their own companies. “It was something totally new,” he says, of the first hospice to serve southern New Jersey.

The busy executive has maintained his commitment to Samaritan ever since, receiving the Community Leader of the Year award in 2003 from the New Jersey Hospice and Palliative Care Organization. He routinely brings new supporters to Samaritan through his personal and professional networks.

“Samaritan is a fabulous organization,” says Fazio, citing “the passion of all the managers and employees to provide great care. They’re so positive, and I feel so proud of the organization.”

He also appreciates the “very dynamic board, which includes top executives from Lourdes, Virtua, Cooper, lawyers with Archer & Greiner and Parker McCay… They’re all great people to be around.”

Terriann Procida: Grateful Supporter

When Terriann Procida was asked by a friend to volunteer for Samaritan in 2009, the successful entrepreneur knew she was helping a good cause. Several years later — when Procida’s father received end-of-life care from Samaritan — she developed an even deeper appreciation for our important mission.

“Samaritan transforms a stressful time to a positive celebration of the person’s life and helps them find peace,” says Procida, founding partner of Innovative Benefit Planning LLC. “The work they do is amazing.”

Her family’s experience led Procida to a profound, heartfelt commitment to Samaritan — to help ensure that anyone can receive that same care and support, regardless of ability to pay.

After serving on our volunteer gala committee for two years, Procida stepped up to chair the group from 2010 to 2013 – helping raise almost $500,000 for Samaritan programs. This year she returned as a gala committee member, continuing to assist with the event-planning and fundraising.

In addition to her support of Samaritan, Procida has been board chair of Archway Programs since 2002, and is a board member of United Benefit Advisors. She has served as a grant reviewer for the Community Women’s Fund and has supported Hopeworks ’N Camden, Philadelphia Workforce Development Corporation, Planned Parenthood of Southern New Jersey, Twin Oaks Community Services, and Community Access Unlimited.


Samaritan has presented our Circle of Excellence Awards since 2003. The awards recognize supporters for their contributions to our field, while raising awareness of the need for these vital services. Past recipients include Michael H. Levy, Linda O’Brien, Clark Dingman, Maria Termini-Romano, and Peter W. Carmel, M.D.

Honoring Two Lifetimes of Love and Service


Samaritan Recognizes Couple’s Military and Nursing Services

Their World War II romance was strictly against regulations.

“Second lieutenants in the Army Air Forces were not allowed to date enlisted men with a rank of sergeant,” says Carl Zickefoose.

But 65 years after defying the rules, Ethel and Carl Zickefoose’s love and marriage are still going strong. “You won’t find a couple more devoted to each other than we are,” he says.

Carl, 94, and Ethel, 92, beamed and held hands across their wheelchairs recently as they received thanks and recognition for their lives of service to our country and for Ethel’s nursing service to her patients.

Chaplain Begins Nightingale Tribute (Video 1)
All Staff Members Present Nightingale Tribute (Video 2)

Ethel’s Samaritan hospice team joined forces with the Virtua Health and Rehabilitation staff where the couple lives. They presented red, white, and blue veteran recognition certificates and shield-shaped pins with the message, “Samaritan cares for vets.”
Ethel received the traditional white rose and accolades of the Nightingale Tribute.

Before the ceremony, Carl reminisced. Drafted in 1942, he had already seen action in North Africa, Italy, France, and Germany before his transfer to a Miami Beach patient-recreation assignment. His duties included serving as movie theatre projectionist and organizer of therapeutic fishing-boat excursions for wounded veterans and staff seeking “R&R,” including VIPs such as General Eisenhower. On one such excursion, Carl chivalrously helped a pretty nurse to apply her sunscreen – and then wore down Ethel’s initial refusals, citing regulations, until she agreed to meet him for coffee weeks later.

When their romance was discovered, Ethel was transferred to Texas. A kind-hearted commanding officer rewarded her compassionate nursing care by clearing her record, paving the way for her promotion to captain prior to an honorable discharge.

Carl and Ethel married in 1948. Her private duty nursing career freed her to travel, when possible, to Carl’s deployments. He served until 1965 with many tales to tell. His unit was on a ship bound for the invasion of Japan when news broke of the war’s end. Post-war assignments included the Philippines, Japan, Greenland, Ethiopia – and an elite top-secret assignment in Indo-China before America entered the Vietnam conflict. “There were only 105 of us there in the Military Assistance Advisory Group to the French,” Carl says.

After his retirement, the couple settled in Wrightstown, N.J., where Carl enjoyed an 18-year second career as a limousine dispatcher.

Several years ago, Ethel’s declining health brought her to Virtua Health and Rehabilitation. Carl followed when Hurricane Sandy’s power outages left him with no safe home to return to after a hospitalization.

Meanwhile, Ethel had undergone several surgeries and rounds of chemotherapy for skin cancer. Eventually, their doctor, Sanjiv Patel, M.D., “gave Ethel the choice of continuing chemo or letting it go,” says Carl. “He told us that hospice care would take care of Ethel’s pain.”

The couple is pleased that Samaritan is living up to Dr. Patel’s assurances. “The first thing every morning and a couple of times each day, I ask her and she tells me she doesn’t have any pain. The Samaritan ladies do anything we’ve ever asked. Ethel goes around telling everyone here that she loves them!”

As her Nightingale Tribute concluded, an emotional Ethel said, “It hasn’t always been easy for me, but you’ve always been there for me…We’re living longer nowadays and we need to care longer for those extra years.”

Chaplain Anne Butts

Chaplain Anne Butts

“It’s about nursing and soldiering on!” replied Samaritan Chaplain Anne Butts. A fitting tribute to two lifetimes of service!

How We Honor and Care for Veterans

Samaritan is proud to provide specialized care for military veterans and their families, recognizing their distinct needs during serious illness, end of life, grief or post-traumatic stress.

In fact, Samaritan recently received the highest quality designation – four stars – from We Honor Veterans, a joint program of the National Hospice and Palliative Care Organization and the U.S. Department of Veterans Affairs. Only three other hospices in New Jersey have achieved four-star status.


Samaritan’s services for veterans* include:

  • Military history incorporated into care planning.
  • Coordination of hospice and palliative care with VA medical centers and community-based outpatient clinics when appropriate.
  • PTSD counseling through a grant from the New Jersey Department of Military and Veterans Affairs.
  • Volunteer veterans who provide companionship and understanding of veterans’ experiences and concerns.
  •  Grateful acknowledgement through cards, certificates, pinnings, applications to retrieve lost medals and celebrations of Memorial Day and Veterans Day.

For a complete list of Samaritan’s services for veterans, please visit our website,

The Nightingale Tribute

The Nightingale Tribute was created by the Kansas State Nurses Association as a moving ceremony for use at nurses’ funerals.

But Samaritan Chaplain Betty Warner and our spiritual support team adapted the ceremony for nurses still in our care, so they could enjoy the recognition. Our first recipient of the adapted tribute was retired Army nurse Ethel Zickefoose. 

Like the original tribute, Samaritan’s ceremony recognizes the nurse’s commitment to his or her patients and profession, and celebrates the difference he/she has made by stepping into people’s lives.

Each honoree traditionally receives a white rose. Teen volunteers from Lenape High School created silk rose corsages especially for Ethel’s and future Nightingale Tributes.


Boomers Caught in a Generational Squeeze

Posted: Sunday, March 30, 2014 12:45 am | Updated: 9:57 am, Wed Apr 2, 2014.
By Steven Hart Staff Writer, Burlington County Times

Nancy and Evie

Nancy Carman (right) explains to Evelyn Bowlby the details of moving her parents into an assisted living facility at the SeniorWise Care Management office in Marlton, N.J.. Carman, a care manager and advocate, has been helping Bowlby to make decisions about her mother and father’s future.

When Evelyn Bowley and her husband bought their Mount Holly home 24 years ago, they were happy to have a ranch style house — no stairs to worry about as their two children grew up.

Now, as she cares for her aging parents, 55-year-old Bowley values the house for the same reason — no stairs to worry about for people at an age when a fall could be catastrophic.

Her mother, 83, has dementia and breast cancer. Her father, at 85 more lucid but more physically fragile, has bladder cancer. Her son, 26, is finishing a master’s degree at the University of Notre Dame. Her daughter, 22, is a senior at George Washington University. Though both are looking for jobs, there’s a strong possibility they may return home in the spring if nothing opens up.

“There’s room for everybody,” Bowley said. “There are four bedrooms and two baths. My parents have kind of taken over the living room. If you want to watch TV there, it has to be Turner Classic Movies, the Military Channel or basketball. Otherwise, we all go to our separate rooms.”

Welcome, Evelyn Bowley, to the “sandwich generation,” the latest tag applied to the baby boomers.

Long stereotyped as immature hippies or selfish “me generation” narcissists, scolded by moralists and political pundits for not living up to the example of “the greatest generation,” the boomers are negotiating their own transitions while taking responsibility for the well-being of their parents, even as their children often return home in the face of a lousy job market.

As more and more baby boomers are faced with this triple responsibility, they’re applying the lessons they learn to making plans for themselves so that their children won’t be put in the same situation.

“My father told me he didn’t expect to live this long,” Bowley said. “They planned ahead to the extent that they had money saved, but nothing else.”

George Hayduchok, 54, helped his parents make ends meet after they moved to Florida several years ago. When his father died, he arranged to bring his mother back to New Jersey so she could be closer to relatives. The 78-year-old, who has Parkinson’s disease and gradually intensifying dementia, lives in the Virtua long-term care facility in Mount Holly.

“It hurts, it really does,” Hayduchok said. “When I visit Mom, and I try to do that regularly, she always wants to get out and come home with us.”

Hayduchok is no stranger to work and responsibility.

Trained as a software engineer, he left his position with OPEX Corp. in Moorestown to establish Mavro Imaging, a data processing firm he runs with his wife from their Westampton home. He started the firm while the recession was firmly in place and while paying tuition for his daughters at Elon University and Cornell University.

Watching his mother’s decline strengthened his desire to make plans for his own last years, such as who would get power of attorney and what sort of care he would want.

“I’ve had good fortune in my life where I could do some planning,” Hayduchok said. “I was able to set aside for college and retirement. It’s a little bit of luck, a little bit of good fortune. But you should not be afraid to seek help and counsel. That’s what I did. We don’t know everything and I needed advice on what to do for my mom.”

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As for Bowley, she’s looking into assisted-living facilities for her parents. The full-time caretaker to her parents said she needs to get back to her career as a registered nurse so she can start building her own retirement funds. She also will look into ways to smooth the transition for her children as she ages.

“I’m feeling a little squished in the middle of that sandwich,” she said. “My children are not going to repeat this scenario.”

Nancy Carman, director of geriatric care management for SeniorWise Care Management of Evesham, has seen the scenario play out many times.

“We’re getting multiple calls every day from anxious baby boomers, asking how they can help their parents,” Carman said. “I got my gerontology master’s degree in the ‘70s, when people were just speculating about what this snowballing baby boomer sandwich generation would look like. I became a senior care manager in the ‘90s and the need was great then, but in the last couple of decades, I’ve just seen it just escalate.”

With the inadequate planning of their elders as a negative example, Carman said, the boomers are learning to start planning for their own old age.

“When the crisis calms down, they say, ‘This gives me pause for thought,’ ” she said. “ ‘What do I need to do for myself, how do I need to plan ahead, because I don’t want to see this panicked situation imposed on my children.’ ”

Joseph M. Masiuk, an attorney and estate planner based in Bucks County, Pa., said a lot of boomers balk at doing the necessary planning. “They shut down,” Masiuk said. “They think going from day to day is good enough.”

It’s not. There will be questions about which family member gets decision-making power — especially if the aging parent succumbs to dementia or the gradual loss of faculties. If a boomer parent has preferences regarding nursing facilities, or how much effort should be put into resuscitation during a long illness, those need to be spelled out in legally binding form.

And as social and legal barriers to same-sex marriages crumble, Masiuk said, estate planning becomes even more important. A good trust will ensure that the deceased boomer’s partner will get his bequest, even if challenged by a hostile or indifferent family member.

“A lot of my gay couples who are clients, one or the other was married and had kids before coming out,” Masiuk explained. “They can see the new partner as a threat to their inheritance. One thing I’ve learned from estate planning is that death and money change people.”

Along with planning for the future, boomers need advice on what to do in the present. Some clients assume they should become full-time caregivers for their aging parents. Masiuk said he asks those clients one question right away.

“Are you ready to see your mother naked?” Masiuk asked. “Because hygiene is a big part of tending to the elderly, especially the disabled. Once you start doing that for your parents, something changes for good. A lot of people are not going to be ready for that.”

Michelle Johnson, director of case management and social services for Deborah Heart and Lung Center in Pemberton Township, said most medical centers recognize that. When an incoming patient is deemed a candidate for long-term services, Deborah staff will make sure to speak with the patient and relatives about what they can do in the months ahead.

Terms such as hospice care, palliative care and respite care will become a part of the lexicon of more and more boomers as their parents age — especially respite care, which is the hiring of a geriatric case manager to help find someone who can take over care for a while.

“You need to take some time for yourself,” Masiuk said. “You need some time to recharge and live your life.”

One of the most striking differences in baby boomers, experts on aging agree, is their view of aging. Where their parents probably considered their late 50s and early 60s a time to wind down, many boomers are still pursuing careers.

“I look in the mirror and I don’t see an old person,” Bowley said, “but when I get up in the morning, I feel a lot of aches and creaks that weren’t there before. I’ve been the full-time caregiver for my parents for two-and-a-half years, but I want to go back to work.”

“As you get into your 50s, you know you’re the next in line, so to speak,” Hayduchok said. “Some of my friends are doing well, some of them are just getting by. You face the mirror in the morning and you’re happy for the gift, because you don’t know if you’re going to be able to do the same thing tomorrow.” 


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Steven Hart: 609-871-8050; email: shart@calkins.com

If you would like more information about SeniorWise Care Management, please call (856) 552-5166.




A Geriatric Care, What?

Finding the best care and support services for aging parents and family members can be overwhelming. Where do you begin finding help for your widowed parent who wants to stay in his/her home? How do you know what senior living residence may be the best fit for your parents when you live hours away? What happens when your siblings disagree on the direction of care? How do you sort through all the available options?

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A geriatric care manager can help. According to the National Association of Professional Geriatric Care Managers, a experienced geriatric care manager is a health and human services specialist who helps families who are caring for older relatives navigate the maze of options and determine the best care for their loved ones. The geriatric care manager is trained and experienced in any of several fields related to care management, including nursing, gerontology, social work or psychology.

In short, a geriatric care manger offers practical solutions to overwhelmed caregivers.


At SeniorWise Care Management, our professional geriatric care managers help guide families through the variety of care options and choices for seniors living at home or in long-term care residences. Think of our geriatric care manager as your coach helping you to determine the best next steps in caring for your loved one.

A SeniorWise Geriatric Care Manager can:

  • Conduct a comprehensive care planning assessment to identify current and future needs and provide practical solutions.
  • Screen, arrange and monitor appropriate in-home services and supports on an ongoing basis.
  • Accompany elderly clients to medical appointments and help navigate health issues.
  • Act as a liaison to families, alerting family members regarding possible issues.
  • Assist with moving a loved one to a “best-fit” community such as an assisted living or nursing care residence.
  • Provide advocacy, guidance, education, counseling and support for your loved one.

With one call, we can step in to provide you and your family with
the guidance and support you need.

It’s never too early or too late to call for help. Whether you’re busy with your own career and family, you live far from your loved ones and are worried about their needs, your family members are not seeing eye-to-eye with caregiving options or you’re concerned about your loved one’s ability to live alone – a SeniorWise geriatric care manager can provide guidance and peace of mind for you and your family.

To reach a SeniorWise geriatric care manager, call (856) 552-5166.


Samaritan Music Therapy Provides Sense of Voice and Expression

Eighty-one year old, hospice patient Lillian suffers from Parkinson’s disease. The excessive and continuous contraction of her muscles makes it extremely difficult for her to communicate. But, with the help of Samaritan Music Therapist Carrie Rupnow Kidd and iPad adaptive instruments, she was able to find her voice!


Photos Clockwise: Lillian smiling bigger than ever; Lillian and Music Therapist Carrie; Veronica Montgomery, RN with Lillian and Carrie; Lillian with her son, Bill

Lillian used the modern, touch-sensitive tools to create her very own music. This self-expression allowed her, not only to be heard, but to relax. Carrie then recorded Lillian’s music, turned it into a CD and held a small CD launch party — with cool shades — and hospice nurse Veronica Montgomery and Lillian’s son, Bill, in attendance.

A hospice music therapist helps patients live to the fullest in the last months of their lives. The work varies from listening to music, having patients play and/or sing along with music, improvising music, or writing original music themselves. The music is used to address each patient’s physical, emotional, and spiritual needs, and to support his or her family members in a time of transition.

Samaritan’s music therapy program is not reimbursed by Medicare, Medicaid or private insurers. We provide this program thanks to the generous support of the community. Donate Now.

Helping Seniors Age with Dignity

When a serious injury threatened to force her out of her home of 30 years, Samaritan’s SeniorWise geriatric care manager sprung into action to keep Bea Fassett safely independent in the place she loves most.


Frank Sinatra dedicated a 1944 recording to his daughter – his own “Nancy with the Laughing Face.” For 95-year-old Bea Fassett of Cinnaminson, there are three special Nancys in her life – and each is worth smiling about!

In addition to daughter Nancy Lane (L.), and granddaughter Nancy Cilli, there is now Nancy Carman (C.), the certified geriatric care manager who heads Samaritan’s SeniorWise Care Management program.

SeniorWise, a private-pay program, was developed to address a growing service gap for families with aging elders. When Nancy L. read a newspaper article about it, she found the answer to a real need and a constant worry.

“My mom is very independent and wanted to stay in her home. But she wasn’t taking her medications regularly, wasn’t always eating well and I worried. Also, I had gotten Lyme Disease and was not in good health myself to give her the attention she needed.”

Dehydration led to a fall that broke six of Bea’s ribs. Throughout her stay in the hospital and rehabilitation center, Bea was determined to get well and return home. Nancy L. called Nancy C. who conducted an in-home assessment and made practical recommendations to pave the way for Bea’s safe return. “I had no idea such a service even existed,” said Bea.

Her daughter said, “Nancy C. was involved in the entire process from hospital through rehab and back to home. She guided our family through all our options.”

Nancy C. helped the family hire a live-in companion. She coordinated safety and comfort measures such as a stair lift, shower “grab” bars, a living room chair lift for easier rising, and removal of hazardous throw rugs. She helped arrange in-home visits by a family physician and nurse, a podiatrist and a physical therapist to strengthen balance and gait.

A former executive assistant to a Kraft vice-president, Bea takes pride in her appearance.

Nancy C. accompanied Bea to visits for a new hearing aid, orthopedic shoes and dentures tomake eating more enjoyable. She helped Bea replace lost glasses with a pair she fancied. “The first glasses the optometrist recommended made me look like Ben Franklin,” Bea chuckled. So Nancy C. photographed herself in styles she thought Bea would find flattering and brought pictures home for Bea to make her choice. “People looked at me a little funny in the shop,” Nancy C. laughed, “but Bea’s satisfaction made it worth it.”

Daughter and granddaughter Nancy are relieved. “Working with SeniorWise has been a no-brainer!” said Nancy L. “Because Mom is staying on her meds, she’s happier and healthier. She’s eating regularly and has gained weight. Her aide Perpetual has been a great help and good company. Our family time now is less challenging and confrontational.”

With a ‘laughing face,’ Nancy C. said, “Bea is the bionic woman and the Energizer bunny! She just keeps going with optimism and determination!

She’s a role model for successful aging at home.”

For more information please call (856) 552-5166 or visit http://www.SeniorWiseCare.org.

As we daydream of summers down the beach

As we daydream of summers down the beach, the boardwalk and ocean waves, Samaritan’s Shore Team visits Atlantic County patients and their families. Tell your friends we have staff near the beaches even when it’s snowing and icing! Samaritan cares for families from Hammonton to Somers Point! Carroll Burke, LPN is on the Shore Team and here’s why she became a hospice nurse. http://ow.ly/i/4vqAp